Frequently Asked Questions

Your Questions Answered

Getting started on any roofing project will come with a host of questions. We’ve compiled a list of the most frequently asked questions we’ve received over the years. Take a look:

  • How does this work? What should I expect?
    • All roofing projects start with an appointment. From there, a contractor will begin with a 21-point roofing inspection to get an understanding of the condition of your existing roof. Once that is done, you’ll receive a detailed report of our findings and our recommendations for repairs. If you like what you see, you can schedule a time for repairs then and there. Of course, every situation will be different, so please read through our What to Expect page and feel free to call us at 888-360-8474 for even more information. 
  • Will you work with my insurance company?
    • Yes we will! Our company works with every major insurance provider; in fact, we know a few adjusters personally. 
  • What is the timeline of a project?
    • This will vary depending on several factors, such as weather, current condition of the roof, and more. That being said, most jobs that we do (roof installation, gutter repair, siding, etc.) can usually be completed in about one day. Other projects may take longer, but that is something we’ll discuss during a scheduled consultation.
  • When is too cold to start a roofing project?
    • Most shingle manufacturers specify that their product needs to be installed in 40 degree weather or higher to ensure adequate adherence of the shingles. But options like tiles or slate can be installed in any weather with no issue.
  • How do you estimate the price of a roof?
    • Great question! We use a software that most insurance companies actually use to determine the value of your roof. That is determined through a few things:
      • Roof size, slope, complexity
      • Removal of existing roof, setting up proper protection, and proper disposal
      • Roof Installation (commonly asphalt shingles, but can vary)
      • Installation of an underlayment (to protect roof against water/ice damage)
      • Installation of new flashing, ventilation, trim, vent covers, gutters, and downspouts
  •  A roofer told me I don’t have to pay my deductible. What does he mean?
    • Stop! Any contractor that offers to “waive” your deductible is attempting to commit insurance fraud on your behalf. Only your insurance provider can affect your deductible. Contact your insurance provider to understand the circumstances when that may happen. 
  • How much does it cost to replace a roof?
    • There are one too many factors to give a general idea, especially without seeing the current condition of the roof. If you’d like to get an idea of what you can expect, give us a call at 888-360-8474
  • Can my roof be repaired?
    • It depends on what’s going on. The best way to determine if your roof is eligible for repairs is with a roof inspection. Our contractors complete a 21-point inspection that covers every area of your roof to find any possible area of concern.
  • Should I check my skylights and/or chimney while my roof is being inspected?
    • You can, but that is included in our 21-point inspection.
  • Why would my roof have more than one layer?
    • Previously, there were no restrictions or codes to prevent roofers from doing cheap jobs on a roof. Additionally, many homeowners have attempted roof repairs on their own, not realizing that part of the roof may need to be removed before a new layer is installed. Those multiple layers can cause an excess of unnecessary weight to build-up and decrease the life-span of your structure. Additionally, those layers can trap heat and moisture which can rot the roof decking as well as create a fire hazard with wood shakes.
  • What are ice dams? How do I prevent them?
    • Ice dams happen when a ridge of ice accumulates on the edge of a roof and prevents water, or melting snow, from draining off. If this happens, problems such as leaks and internal damage can occur.
    • How do you prevent ice damming? The solution is fairly simple, in theory at least. The idea is that you keep the temperature in the attic the same temperature as the roof. This will, hopefully, prevent those warmer temperatures from melting snow while other areas are still cold or frozen. So how do you accomplish that? By adding more ventilation, add insulation, and seal every possible air leak. Interested in hearing more? Give us a call at 888-360-8474!
  • How do I protect my roof in the case of an emergency?
    • Anyone living or anyone that has lived in tornado valley knows a thing or two about how to protect their home during a storm. How do we help during an emergency? We start with a woven plastic tarp, held in place by 1×3 wood strips. Always remember: roofs are very dangerous in any given situation, but especially so during/after a storm. Please leave getting on the roof to the professionals.